Custom GPTs retire December 11, 2026 · 28 days left

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ChatGPT Enterprise · plan guide

ChatGPT Enterprise, minus the sales deck.

Last updated · By Chris Tabb, founder · Sources checked November 13, 2026

ChatGPT Enterprise is OpenAI’s managed plan for organizations that need enterprise security, administration, and contract terms. Pricing is custom and goes through OpenAI sales. Appearly is an independent consultancy: we help you prepare for that conversation, plan the rollout, and move your custom GPTs before their deadline. We are not an OpenAI reseller or partner.

§ 01

What is ChatGPT Enterprise?

OpenAI describes it as a managed ChatGPT plan for organizations: enterprise-grade privacy and security, centralized member management and workspace administration, higher-usage workflows, and admin features such as domain verification, SSO, SCIM, and usage insights.

On its business pricing page OpenAI adds an expanded context window, EKM, user analytics, role-based access controls, custom data retention, encryption at rest and in transit, no training on your business data by default, data residency in ten regions, 24/7 priority support, SLAs, custom legal terms, and access to AI advisors for eligible customers.

§ 02

How much does ChatGPT Enterprise cost?

There is no public per-seat price. OpenAI says to contact its sales team, and that credit-based and token-based pricing are both available for Enterprise. On credit-based agreements, the workspace buys a shared credit pool at the contract level and every seat draws from it; on token-based agreements, usage is charged in US dollars at your contracted rates.

Since April 2, 2026, OpenAI also offers a Codex seat on credit-based Enterprise agreements: Codex-only access, usage-based, with no fixed cost per user per month.

OpenAI says its sales contact form is the only supported sales channel, that there is no public phone line, and that sales may not respond to every inquiry. It asks for your work email, company name, country, estimated seat count, timeline, and requirements.

Our honest take

Walk into the sales call with a seat count by team, the three systems you need connected, and your custom GPT inventory. It is a much shorter call.

§ 03

ChatGPT Enterprise vs ChatGPT Business

For the Business side in detail, read ChatGPT Business, explained.

BusinessEnterprise
How you buySelf-serve, by cardThrough OpenAI sales, contracted
PriceStandard $25 / $20 annual; Premium $125 / $100 annual, per user per monthCustom; credit-based or token-based
UsagePer-seat limits, optional workspace creditsShared credit pool or token billing; no per-seat caps by default on credit pools
Admin and securitySAML SSO, MFA, analytics, spend controlsAdds SCIM, EKM, domain verification, RBAC, data residency, SLAs
BillingNo invoices or POs on self-serveInvoicing and volume discounts

§ 04

The custom GPT dates Enterprise teams must plan around

After a GPT is migrated, the original stays usable until retirement but becomes read-only. Only published GPTs can be migrated, and retrieving the full inventory for bulk migration currently requires a workspace Owner.

Appearly runs custom GPT migration as a fixed fee, and can fold it into an Enterprise rollout.

  • September 11, 2026: admin notice to help organizations prepare.
  • October 26, 2026: new GPT creation ended for affected Enterprise workspaces (FedRAMP excepted). Existing, unmigrated GPTs can still be edited.
  • December 11, 2026: standard retirement. Custom GPTs and their pages become inaccessible.
  • February 11, 2027: retirement for FedRAMP workspaces and workspaces with a qualifying, approved deferral only.

§ FAQ

Questions we hear

What is ChatGPT Enterprise?

ChatGPT Enterprise is OpenAI’s managed ChatGPT plan for organizations, with enterprise privacy and security controls, centralized administration, SSO, SCIM, domain verification, usage insights, and higher-usage workflows.

How much does ChatGPT Enterprise cost?

OpenAI does not publish a per-seat Enterprise price. Pricing is custom through OpenAI sales, with credit-based and token-based options, invoicing, and volume discounts.

What is the difference between ChatGPT Business and Enterprise?

Business is self-serve with published per-seat prices and is aimed at teams of 2 to 200. Enterprise is contracted through sales and adds controls such as SCIM, EKM, role-based access, custom data retention, data residency, SLAs, and invoicing.

When do custom GPTs stop working in Enterprise?

The standard retirement date is December 11, 2026. FedRAMP workspaces and Enterprise workspaces with a qualifying, approved deferral retire on February 11, 2027. New GPT creation already ended on October 26, 2026 for affected Enterprise workspaces.

Are workspace agents on by default in Enterprise?

No. OpenAI says workspace agents are off by default at launch for ChatGPT Enterprise workspaces, and admins can enable them for eligible workspaces.

Is Appearly an OpenAI partner?

No. Appearly is an independent consultancy and is not affiliated with OpenAI. We do not sell Enterprise seats or negotiate OpenAI contracts; we help you plan and run the rollout.

Keep reading

Sources · checked November 13, 2026

  1. OpenAI Help Center: What is ChatGPT Enterprise?
  2. OpenAI: Business pricing
  3. OpenAI Help Center: Flexible pricing for the Enterprise, Edu, and Business plans
  4. OpenAI Help Center: How can I contact sales?
  5. OpenAI Help Center: Custom GPT retirement and migration FAQ
  6. OpenAI Help Center: ChatGPT workspace agents for Enterprise and Business

OpenAI figures are OpenAI’s, quoted as published on the date checked. Appearly is not affiliated with OpenAI. ChatGPT is a trademark of OpenAI.